We apologize for the recent issues to ensure toner cartridges are available at each copier and multi-function printer, prior to the need for replacement. This was caused by ALPS changing their vendor for better quality supplies. ALPS has fully converted to their new vendor, and expects few issues moving forward. If you will be printing larger than normal volumes, you are strongly advised to notify Veronica at ALPS at vrisser@alpslaser.com or call ALPS at 877-375-2737 and inform them of your higher than normal print job. You will need to provide them the 1) physical location of the copier, 2) the AP# and if NETWORKED as listed on each copier. They can take proactive measures to deliver toner ahead of schedule. If you have any issues, contact Drew Schenk, Purchasing Manager, ajschenk@lancaster.k12.pa.us.