As announced in Tech Highlights at the end of June, data validations are now being added to Synergy to ensure data accuracy and lessen data entry errors. A data validation dashboard has been created with helpful information a directory of the errors. Additional errors will be added, including errors for discipline. Any questions regarding data validations should be directed to… Continue Reading Synergy Data Validations

The Office of Technology continues to offer support for laptop and iPad issues. Please take a few minutes to test your devices and let us know if you need any repairs or assistance. Laptops do require Windows updates on a routine basis; this can be accomplished outside or inside the SDoL network. Please review the FAQ-Windows 10 Updates document for… Continue Reading Your Action Needed: Laptops Require Windows Updates

Please review the iPad Distribution instructions with FAQs.  Should you still have questions after reviewing this information, please contact Terry Tippett. Key Takeaways: iPads will be delivered to buildings between July 27, 2020 and August 5, 2020. The goal is to begin distribution on August 10, 2020 and for every student to have the necessary resources prior to the August 24,… Continue Reading Back to School iPad Distribution

The final Synergy rollover is scheduled for Monday, June 29th. Unlike previous years, the rollover will only take one day to complete. We will be locking users out of Synergy on Monday, June 29th to ensure that data isn’t being changed while we run final data processes. Users will be able to log back into Synergy on Tuesday, June 30th,… Continue Reading Synergy Rollover

The events of recent months have created challenges for everyone. Unfortunately, our mobile device deployments have also met some obstacles. If you know of a student having difficulties with an SDoL student device here are some options for getting help. Submit a Ticket Student iPads have an app titled “StudentHelpDesk.” Tap on this app and you will be taken to… Continue Reading Student Helpdesk

Please take a moment to view the Synergy video presentations on the SDoL Knowledge Base. This is a growing group of videos so be sure to check back often.

Think of the SDoL network as a fancy country club. There are aspects that are visible to the public and others that are not. As a member of the public you are limited to what the club chooses to share, but there are other amenities inside that you can’t see. You may be able to purchase something from the gift… Continue Reading GlobalProtect Is Your Membership Card

Please see the Office of Technology Employee FAQs document.

SDOL provides a Guest network within the District. This network is for use by NON-SDoL employees, such as presenters, vendors, TW Ponessa, health clinics, student teachers, non-classroom use, etc. The SDoL guest network should not be used with district owned devices or personal devices such as, phones, smartwatches, laptops, etc. Any device that is allowed to connect to the SDoL… Continue Reading SDoL Guest Network

This applies to district owned Apple devices. You may at times be asked to re-authenticate to iCloud on your iPad. You will need to enter your regular district network password in the first screen. On the second screen after logging in please check the Don’t show again checkbox and then click on the YES button. This will reduce the number… Continue Reading Azure Login Pop Up