Please take a look at some best practices regarding internet connectivity.
Office of Technology
Synergy Browser Compatibility Synergy no longer supports the use of Internet Explorer. While Chrome has always been the preferred browser, some users have been experiencing issues when accessing Synergy through Internet Explorer. Incident Referral Location Added To accommodate distance learning and referral documentation, a new location of “Offsite – Virtual Learning” has been added in Synergy. End users also have… Continue Reading Synergy Updates
Please continue to clean up the documents in your areas of the Intranet. We are still striving to have a centralized document repository in place in the first quarter of 2021.
The temporary name change from Hand Middle School to Southeast Middle School has been completed in Synergy. Any historical references to Hand Middle School will be replaced with the temporary name. This includes enrollment reports, report cards, transcripts, etc.
As announced in Tech Highlights at the end of June, data validations are now being added to Synergy to ensure data accuracy and lessen data entry errors. A data validation dashboard has been created with helpful information a directory of the errors. Additional errors will be added, including errors for discipline. Any questions regarding data validations should be directed to… Continue Reading Synergy Data Validations
The Office of Technology continues to offer support for laptop and iPad issues. Please take a few minutes to test your devices and let us know if you need any repairs or assistance. Laptops do require Windows updates on a routine basis; this can be accomplished outside or inside the SDoL network. Please review the FAQ-Windows 10 Updates document for… Continue Reading Your Action Needed: Laptops Require Windows Updates
Please review the iPad Distribution instructions with FAQs. Should you still have questions after reviewing this information, please contact Terry Tippett. Key Takeaways: iPads will be delivered to buildings between July 27, 2020 and August 5, 2020. The goal is to begin distribution on August 10, 2020 and for every student to have the necessary resources prior to the August 24,… Continue Reading Back to School iPad Distribution
The final Synergy rollover is scheduled for Monday, June 29th. Unlike previous years, the rollover will only take one day to complete. We will be locking users out of Synergy on Monday, June 29th to ensure that data isn’t being changed while we run final data processes. Users will be able to log back into Synergy on Tuesday, June 30th,… Continue Reading Synergy Rollover
The events of recent months have created challenges for everyone. Unfortunately, our mobile device deployments have also met some obstacles. If you know of a student having difficulties with an SDoL student device here are some options for getting help. Submit a Ticket Student iPads have an app titled “StudentHelpDesk.” Tap on this app and you will be taken to… Continue Reading Student Helpdesk
Please take a moment to view the Synergy video presentations on the SDoL Knowledge Base. This is a growing group of videos so be sure to check back often.